RTA enabled the IVR System on its credit card payment service

The Roads and Transport Authority (RTA) keenness to save customers’ time and effort, serves there third Strategic Goal ‘People Happiness’ and conforms to the Smart City drive of Dubai Government, last Sunday (June 10, 2017) announced that it has enabled the Interactive Voice Response (IVR) system of its hotline number 8009090.

In cooperation with the digital communications specialist company Avaya, RTA customers can now use the IVR system for the credit card payment service, and pay for a number of services, including:

NOL Card in Dubai

Nol Card is a smart card that enables you to pay for the use of various RTA transport modes in Dubai with a single card. You can use your Nol Card to travel on Dubai's Metro, Buses, Water Buses, as well as pay for RTA's Paid Parking.

With Dubai's public convenience in mind, RTA is introducing the new Nol Card as the new way to travel around Dubai. Cash will not be accepted for payment to use Metro, Buses and Water Buses.