TO CEBU PACIFIC’S BULOK NA SERBISYO!
Today, March 20, 2015 4:40pm at NAIA Terminal 3
My sister and her 7 other co-workers are booked on Flight 5J7944 bound to Dubai. Upon arrival at 12:30nn, her co-workers already tried to check-in their luggages and to our surprise, this Cebu Pacific crew named Norm Usudan told them that their e-visas are all fake due to no passport number indicated. Even up to the point of threatening that when this reaches the immigration, they will get imprisoned or if it’s Dubai’s immigration, they will get deported. Being naive with the issue, we immediately ask confirmation from the agency who gave them their e-visa and the agency is very willing to settle this because they know that THEIR VISAS ARE AUTHENTIC AND VALID. Via phone call, the agency’s operations manager was explaining to Norm that e-visas are now being issued in Dubai and that the agency will provide another copy of the e-visa with the corresponding passport number.Unexpectedly, as they talk, Norm walked out and gave the phone back to my sister’s co worker without giving a word. Upon arrival of the e-visa with passport number, we all thought everything was complied and good to go. My sister together with the other 7, checked in their baggages and even got their boarding passes. Suddenly, Mr. Usudan went out of the counter and told the crews that they are again on hold because of fraud. PUTTING THEM ON HOLD FOR THE SECOND TIME WITH THEIR BOARDING PASS BECAUSE AGAIN THEIR E-VISAS ARE FAKE? BUT THEY HAVE PASSPORT NUMBER NOW. ARE YOU SERIOUS? WHY WOULD YOU ISSUE A BOARDING PASS IN THE FIRST PLACE?
Today, March 20, 2015 4:40pm at NAIA Terminal 3
My sister and her 7 other co-workers are booked on Flight 5J7944 bound to Dubai. Upon arrival at 12:30nn, her co-workers already tried to check-in their luggages and to our surprise, this Cebu Pacific crew named Norm Usudan told them that their e-visas are all fake due to no passport number indicated. Even up to the point of threatening that when this reaches the immigration, they will get imprisoned or if it’s Dubai’s immigration, they will get deported. Being naive with the issue, we immediately ask confirmation from the agency who gave them their e-visa and the agency is very willing to settle this because they know that THEIR VISAS ARE AUTHENTIC AND VALID. Via phone call, the agency’s operations manager was explaining to Norm that e-visas are now being issued in Dubai and that the agency will provide another copy of the e-visa with the corresponding passport number.Unexpectedly, as they talk, Norm walked out and gave the phone back to my sister’s co worker without giving a word. Upon arrival of the e-visa with passport number, we all thought everything was complied and good to go. My sister together with the other 7, checked in their baggages and even got their boarding passes. Suddenly, Mr. Usudan went out of the counter and told the crews that they are again on hold because of fraud. PUTTING THEM ON HOLD FOR THE SECOND TIME WITH THEIR BOARDING PASS BECAUSE AGAIN THEIR E-VISAS ARE FAKE? BUT THEY HAVE PASSPORT NUMBER NOW. ARE YOU SERIOUS? WHY WOULD YOU ISSUE A BOARDING PASS IN THE FIRST PLACE?
