RTA enabled the IVR System on its credit card payment service

The Roads and Transport Authority (RTA) keenness to save customers’ time and effort, serves there third Strategic Goal ‘People Happiness’ and conforms to the Smart City drive of Dubai Government, last Sunday (June 10, 2017) announced that it has enabled the Interactive Voice Response (IVR) system of its hotline number 8009090.

In cooperation with the digital communications specialist company Avaya, RTA customers can now use the IVR system for the credit card payment service, and pay for a number of services, including:


- Traffic fines
- Driver license renewal
- Replacement of lost/damaged driving licenses
- Renewal of vehicle registration
- Replacement of lost/damaged vehicle registration
- New Dubai Brand Vehicle Plate

Source: Gulf News